This article describes steps to take if you are unable to download or save files using Firefox.
How to find downloads on your Mac using Finder. When the taskbar at the top of the screen says Finder (and it will when you are on your Mac's home screen), click File, then click New Finder Window. Fix: Download from Mac App Store. If you are on Catalina you might think you have to stick to downloading the new software via Software Update, but you can still grab the download via the Mac. A download is pretty much useless if you can't find it on your Mac. But that won't be a problem for you, because we're about to discuss multiple quick and easy ways to locate files on your.
Click Downloads to open the Downloads page. In the Office for Mac updates area, click the update version of the product that you want under Available Downloads. Click Download Now. If you have already installed the correct language version of the update file, or if the issue continues to occur, go to method 6. Method 6: Remove and reinstall.
Table of Contents
- 7Change file type settings
- 9Enable downloads blocked by Security Zone Policy
Firefox includes a download protection feature to protect you from malicious or potentially harmful file downloads. If Firefox has blocked an unsafe download, you will see a warning message about the file in the Downloads panel, along with options for handling the pending download. You can open the Downloads panel to view completed and pending downloads by clicking on the Downloads button (the down arrow on your toolbar). See the articles Where to find and manage downloaded files in Firefox and How does built-in Phishing and Malware Protection work? for more information.
Clearing the download history can fix some problems with downloading files:
- Click the Downloads button , and then click Show all downloads. The Downloads window will open.
- In the Downloads window, click .
- Close the Downloads window.
Firefox may not be able to download files if there is a problem with the folder in which downloaded files are saved:
- Click the menu button and select ..
- Select the General panel.
- Go to the Downloads sectionFind the Downloads section under Files and Applications.
- Click the button next to the Save files to entry.
- Choose a different download folder for saving files.
- Close the about:preferences page. Any changes you've made will automatically be saved.
If you have tried the above suggestions, you can restore the default Firefox download folder settings:
- Type about:config in the address bar and press EnterReturn.
A warning page may appear. Click to continue to the about:config page. - In the Search field, enter browser.download.
- If any of the following settings have a status of modifiedare in bold text, reset their values. To reset a value, right-clickhold down the Ctrl key while you click the setting and select Reset from the context menuclick the Delete or Reset button, depending on the preference:
- browser.download.dir
- browser.download.downloadDir
- browser.download.folderList
- browser.download.lastDir
- browser.download.useDownloadDir
- If desired, you can revert back to your preferred download folder settings in your Firefox OptionsPreferencesGeneral panel, in the Downloads section under Files and Applications.
If you receive the error <filename> could not be saved, because an unknown error occurred. , your problem might be caused by an interaction with the Safari browser and your operating system.
To fix the problem, open Safari's Preferences and change the Save downloaded files to: setting to a valid folder (such as your Desktop). Then restart Firefox.
If you receive the error <filename> could not be saved, because you cannot change the contents of that folder. Change the folder properties and try again, or try saving in a different location., your problem might be caused by corrupt plist files.
To fix this problem, go to your home directory and delete this preference file:
- ~/Library/Preferences/com.apple.internetconfig.plist
If downloading certain file types does not work, check to make sure Firefox is not set to handle those file types differently from others. See Change what Firefox does when you click on or download a file for instructions on how to view and change how different file types are handled.
Reset download actions for all file types
To reset how all file types are handled by Firefox back to default:
Open your profile folder:
- Click the menu button , click Help and select Troubleshooting Information.From the Help menu, select Troubleshooting Information. The Troubleshooting Information tab will open.
- Under the Application Basics section next to Profile FolderDirectory, click . A window will open that contains your profile folder.Your profile folder will open.
Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.- Click the Firefox menu and select Exit.Click the Firefox menu at the top of the screen and select Quit Firefox.Click the Firefox menu and select Quit.
- Delete or rename the mimeTypes.rdf file (for example, rename it mimeTypes.rdf.oldhandlers.json file (for example, rename it handlers.json.old ).
- Restart Firefox.
Internet security software, including firewalls, antivirus programs, anti-spyware programs, and others can block certain file downloads. Check the settings in your security software to see if there is an setting that may be blocking downloads.
To diagnose whether Internet security software is causing problems, you can try temporarily disabling it, seeing if downloads work, and then re-enabling the software.
Downloading an executable file (e.g., an .exe or .msi file) may fail, with the Downloads window showing Canceled under the file name.
This happens because Firefox honors your Windows security settings for downloading applications and other potentially unsafe files from the Internet. To resolve this problem, use the solution given below.
Reset system Internet Security settings
You can reset your system Internet security settings in Internet Explorer. See How to reset Internet Explorer settings at Microsoft Support for instructions.
You may be able to diagnose your download problem by following the steps given in the Troubleshoot and diagnose Firefox problems article.
Based on information from Unable to save or download files (mozillaZine KB)
After I click 'OK'
I am using Snow Leopard from an external harddrive on my MacBook Pro 7,1. I am very well aware that Snow Leopard does not receive security updates anymore, but I do need to run the OS because of the features (PowerPC apps,Dashcode…) it has. I don't want to dual boot into Mavericks all the time (for example when I am designing websites) while I could do the same in Snow Leopard.
The OS itself was transferred with a time machine to an external harddrive and other than that everything else runs perfectly. What should I do to be able to download from the Mac App Store?
Free Apple Mac Software Downloads
Thank you
Cant Download Software On Macbook Pro
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