Adobe Support Advisor Download For Mac

23-04-2021

Adobe Support Advisor Download For Mac

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This document contains installation instructions for the following products:

Adobe Creative Suite 5 Design Premium
Adobe Creative Suite 5 Design Standard
Adobe Creative Suite 5 Web Premium
Adobe Creative Suite 5 Master Collection
Adobe Creative Suite 5.5 Design Premium
Adobe Creative Suite 5.5 Design Standard
Adobe Creative Suite 5.5 Web Premium
Adobe Creative Suite 5.5 Production Premium
Adobe Creative Suite 5.5 Master Collection

Install a Creative Suite 5 or 5.5 edition from disc

The components of Adobe Creative Suite 5 Design Premium, Design Standard, Web Premium, and Master Collection are on multiple DVDs:

Adobe Creative Suite 5 Application DVD set (multiple discs)
Adobe Acrobat 9 Pro Application DVD (single disc)

(Only in CS5 is Acrobat 9 installed with a separate serial number and installation media. In CS5.5, the Acrobat installation process is incorporated into the installer.)

Each component has its own serial number. Master Collection has an additional serial number for Color Finesse.

Before you begin the installation process, locate all media and serial numbers. For help locating serial numbers, see Find a serial number quickly.

Note: If you purchased an upgrade, use a qualifying serial number to complete the installation.

Note: Discs labeled 'Content' contain optional, nonessential files that are not required to install the product. For example, a Content disc can contain ReadMe files, tutorials, or example files. You can install this content manually by copying it to your hard drive when you want to access the material. Most content can be copied to a location of your choosing. For instructions on installing fonts, see one of the following documents:

Install or uninstall fonts (Vista)
Installing fonts on Windows (Windows 7)

Before you begin, close all applications, including your web browser. Make sure that you have administrative privileges or can validate as an administrator.

Note: You do not need to uninstall any previous version of Creative Suite before installing CS5 or CS5.5.

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Insert the Adobe Creative Suite Application DVD 1 into your DVD drive.

Double-click Set-up.exe (Windows) or Install.app (Mac OS) to begin the installation.

Note: Depending on your AutoPlay settings in Windows, the Set-up.exe file can launch automatically.

Follow the onscreen instructions to install Adobe Creative Suite.

When prompted for a serial number, enter your Adobe Creative Suite serial number and complete the installation.

If prompted, close conflicting processes to complete the installation.

Most CS5 products come with separate installers for Acrobat 9 Professional. (The Acrobat installers are included in CS5.5. If you are installing CS5.5, skip this section.) If you already have Acrobat 9 Pro installed, either as part of a suite or as a stand-alone application, do not reinstall it. If you're an existing Acrobat 9 Pro user, download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check for Updates.

If you have Acrobat 8 or earlier installed on your computer, uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following:

Windows XP: Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
Windows Vista and Windows 7: Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
Mac OS: Run the uninstaller located in the Acrobat Professional folder.

To install Acrobat 9 Pro, follow these steps:

Insert the Adobe Acrobat 9 Pro Application DVD disc into your DVD drive.

Windows: Navigate to the root directory of your DVD drive and double-click the Setup.exe file to begin installation. Follow the onscreen instructions to install Acrobat 9 Pro. When prompted for a serial number, enter your Adobe Acrobat 9 serial number and complete the installation.
Mac OS: Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro. When prompted, enter your Adobe Acrobat 9 Pro serial number.

Install a Creative Suite 5 or 5.5 edition from an electronic download

The components of Adobe Creative Suite 5 Design Premium, Design Standard, Web Premium, and Master Collection are contained in two downloadable packages:

Adobe Creative Suite 5 Application
Adobe Acrobat 9 Pro Application

Each component has its own serial number. Master Collection has an additional serial number for Color Finesse.

The components of Creative Suite 5.5 Design Premium, Design Standard, Web Premium, Production Premium, and Master Collection are contained in one downloadable package: Adobe Creative Suite 5.5 Application.

Each Windows package contains two files: a .7z file and a .exe file. Each Mac OS package contains one DMG file.

Before you begin the installation process, locate all serial numbers. For help locating serial numbers, see Find a serial number quickly.

Note: If you purchased an upgrade, use a qualifying serial number to complete the installation.

Note: You do not need to uninstall any previous version of Creative Suite before installing CS5 or CS5.5.

After completing your purchase, click the Download Your Products button to go to the Your Downloads page.

On the Your Downloads page, click the Akamai Download Manager link for Adobe Creative Suite 5 and wait for the file or files to completely download.
Note: If you have trouble with the Akamai Download Manager, click Alternate Download Method, and then download the .7z and .exe files (Windows) or the .dmg file (Mac OS) manually.

(Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a window will open containing the installer.

Close all applications, including your web browser.

Mac OS: Double-click the Install.app file.
Windows: Navigate to the directory where you saved the installation files and double-click the .exe file associated with your product to extract the installation files. The filename is based on the product you purchased, such as DesignPremium_CS5_LSx.exe.

After the files finish extracting, the installer launches automatically. If it doesn’t, go to the folder that contains the extracted files. Open the folder named for the product that you purchased, then open the Adobe CS folder, and double-click Set-up.exe to begin installation.

Follow the onscreen instructions to install Adobe Creative Suite.

When prompted for a serial number, enter your Adobe Creative Suite serial number and complete the installation.

If prompted, close conflicting processes to complete the installation.

If you have Acrobat 8 or earlier installed on your computer, uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following:

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Windows XP: Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
Windows Vista and Windows 7: Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
Mac OS: Run the uninstaller located in the Acrobat Professional folder.

To install Acrobat 9 Pro, follow these steps:

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On the Your Downloads page, click the Akamai Download Manager link for Adobe Acrobat 9 Pro and wait for the file or files to download.

Windows: Navigate to the directory where you saved the installation files and double-click APRO0930_Win_ESD1_[language].exe to extract the installation files.
Mac OS: When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a new window will open containing the Acrobat 9 Pro folder.

Close all applications, including your web browser.

Windows: After the files finish extracting, the installer launches automatically. If it doesn’t, locate the folder that contains the extracted files. Open the Adobe Acrobat 9 folder, then open the Acrobat 9 folder, and double-click Setup.exe to begin installation. Follow the onscreen instructions to install Acrobat 9 Pro. When prompted for a serial number, enter your Adobe Acrobat 9 Pro serial number to complete the installation.
Mac OS: Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro. When prompted, enter your Adobe Acrobat 9 Pro serial number.

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